FAQ
Is the iPhone 11 Pro unlocked?
Yes, all SubSell refurbished iPhone 11 Pros are unlocked and work with any Canadian or international carrier.
What is the warranty on a refurbished iPhone 11 Pro?
6-month SubSell warranty covering battery, screen, and internal components. Does not cover physical damage after purchase.
Can I try the iPhone 11 Pro before buying?
Yes. Once your reservation is confirmed, come to 757 Rue Beaubien East, we show you the exact device, you test everything (screen, battery, camera, sound), and decide on the spot. No deposit required before evaluation.
Do you accept trade-in toward a iPhone 11 Pro?
Yes. Bring your old iPhone, we evaluate it (5 minutes), and you pay only the difference between the old phone's value and the iPhone 11 Pro you chose.