FAQ
Is the iPhone 16 Pro Max unlocked?
Yes, all SubSell refurbished iPhone 16 Pro Maxs are unlocked and work with any Canadian or international carrier.
What is the warranty on a refurbished iPhone 16 Pro Max?
6-month SubSell warranty covering battery, screen, and internal components. Does not cover physical damage after purchase.
Can I try the iPhone 16 Pro Max before buying?
Yes. Once your reservation is confirmed, come to 757 Rue Beaubien East, we show you the exact device, you test everything (screen, battery, camera, sound), and decide on the spot. No deposit required before evaluation.
Do you accept trade-in toward a iPhone 16 Pro Max?
Yes. Bring your old iPhone, we evaluate it (5 minutes), and you pay only the difference between the old phone's value and the iPhone 16 Pro Max you chose.