BUY
Custom request: a specific iPhone or device
Looking for a model that isn't in store, or a specific color or capacity? Describe it here: we generally find it in 2 to 5 days. No deposit: you try it at the counter and pay only if it suits you.
Specific model, color, capacity, accessories — describe what you want and we handle it.
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How it works
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1. Describe what you want
Enter the model in the form, then the color, capacity and any other detail in the notes (e.g. 512GB, Natural Titanium).
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2. We look for it
We generally find it in 2 to 5 days. Drop by or call us to find out if it is in store; meanwhile, come see the ones we have.
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3. You try it at the counter
No deposit and no online payment: you try it at 757 Rue Beaubien East and pay only if it suits you. Warranty up to 2 years (by model).
Before you send a request, see what we already have: refurbished iPhones, MacBooks, laptops and consoles.
First come, first served · price and availability confirmed in store · certain conditions apply.
Frequently asked questions
Can you source a model not listed?
Yes. We look for every iPhone model (X through 17 Pro Max), Samsung Galaxy, iPad and MacBook. Tell us what you want: we usually find it in 2 to 5 days. Come by or call us to ask if it is in store.
Specific color or capacity?
Specify your color (e.g. Natural Titanium) and capacity (e.g. 512GB) in the form notes. The exact price and availability are confirmed in store, or on the phone when you call us.
No deposit required?
No deposit before you see and test the device in-store. You decide on the spot after inspection.
Can I trade in my current phone at the same time?
Yes. Bring your current phone when you come to see the one you want: we evaluate it in 5 minutes, its trade-in value comes off the price, and you pay only the difference, cash or Interac. If you would rather be paid than trade, the cash price applies.
What warranty comes with a model found for me?
The same as on all our devices: a warranty of up to 2 years (by model) on technical issues, and lifetime on the network (a blocked, carrier-locked or blacklisted device). The exact term is written on your receipt; certain conditions apply. Physical or liquid damage after purchase is not covered.
Is the device checked before I buy it?
Yes. Every device goes through our 30+ point inspection before it is put on sale. At the counter you test it yourself (Face ID or Touch ID, cameras, charging, battery health), and we check in front of you that the IMEI is clean and Activation Lock is removed.
How do I pay?
In store, cash or Interac, once you have seen and tested the device: no deposit, nothing to pay in advance. If the device is not right for you, you do not buy it.