Direct answer: yes, SubSell buys broken iPhones in Montreal — cracked screen, water damage, dead battery, Face ID failure, broken charging port, or a phone that won't turn on. Bring it to 757 Rue Beaubien East exactly as it is — nothing to do on your side beforehand — for a free 5-minute evaluation, cash the same day, no appointment needed.
A broken iPhone is still valuable for its screen (still reusable if the LCD works under cracked glass), logic board, camera, battery, and internal components. That's why SubSell buys them rather than recycle: every working part gets a second life, which is exactly what lets us pay you more than a recycling program would, and the remaining components go to certified recycling.
Types of damage we accept
- Cracked front glass — most common in Montreal, especially winter (drops on frozen concrete). Price reduced 30-50% vs Like New depending on model.
- Broken back glass — costlier to restore on models with MagSafe charging. Reduction of ~10-15%.
- Water damage — accepted even if the phone won't turn on. Bring it quickly after the incident; components corrode.
- Dead battery — Battery Health < 70% or won't turn on. Price slightly adjusted; the offer simply accounts for the battery needing replacement.
- Face ID / Touch ID failure — Apple won't restore Face ID without swapping the entire screen, so most owners never bother; we still buy the iPhone as-is, Face ID working or not. Reduction of ~10%.
- Broken charging port — tested with Lightning cable and MagSafe puck; depending on our evaluation, the iPhone is worth 50-80% of Like New.
- Front/rear camera failure — 2-minute check; reduction proportional to model (Pro models cost more to restore).
- Quiet speaker / mic — often just grill dust; verified on the spot.
How much is a broken iPhone worth?
Examples based on current prices (June 2026) — Broken condition = roughly 40-55% of Like New:
- Broken iPhone 17 Pro Max: $700 - $1,000 depending on damage
- Broken iPhone 15 Pro: $250 - $400
- Broken iPhone 14: $150 - $240
- Broken iPhone 13: $130 - $220
- Broken iPhone 11: $80 - $160
Exact price confirmed in-store after a free 5-minute evaluation, or via WhatsApp with photos of the damage (438-258-7895).
Why sell it broken instead of restoring it?
Quick math: having an iPhone 13 screen replaced elsewhere costs around $180. The restored iPhone resells for ~$320 (Good condition). Net: $140 after waiting, travel, and the risk that the work uncovers other problems. Selling broken directly to SubSell: $220 cash in 10 minutes, no appointment needed, and the quoted price is guaranteed for 24 hours. Restoring it only makes sense if you want to keep the iPhone yourself, not if you plan to sell.
How to prepare your broken iPhone
- Disable Find My iPhone (Settings → [your name] → Find My → Turn off). If the screen no longer works, use iCloud.com on another device to remove the iPhone from the account.
- Back up via iCloud or iTunes if the iPhone still boots.
- Bring government-issued photo ID (Quebec resale law).
- Bring your Apple ID password in case we can briefly start the device to confirm sign-out.
- Don't open it yourself — a clumsy disassembly drops the value by 50%+.
- Bring the charger or cable if you still have it, and nothing else is required: we pay cash on the spot, with no appointment and no waiting list.
What if the iPhone is stolen or blacklisted?
SubSell checks every IMEI against Canadian and US databases before any purchase. A phone reported stolen or carrier-blacklisted cannot be bought — it's the law, and it's why customers have trusted us since 2017.
Frequently asked questions
My iPhone won't turn on — will SubSell still buy it?
Yes. Even a non-starting iPhone has parts value. Bring it as-is to 757 Rue Beaubien East or send a photo via WhatsApp (438-258-7895) for a pre-evaluation quote. You don't need to have anything restored before selling, and there's no appointment to book.
Water damage — how much can I get?
Varies with which components still function. An iPhone 14 Pro with water damage that still powers on can be worth $200-$300. If it won't power on, around $80-$150 for parts. Free evaluation, no obligation.
Broken back glass, Face ID failure, broken charging port — do you buy?
Yes to all. Broken back glass reduces price by ~10-15% vs intact, but doesn't disqualify the device. Face ID failure reduces by ~10%. Broken charging port: we test with cable and MagSafe puck to evaluate.
Do I need to sign out of iCloud before coming?
Yes — mandatory. Without iCloud sign-out (Find My iPhone disabled), we cannot complete the purchase (North American law). If you've lost account access, contact Apple support first. If the iPhone won't turn on, bring your Apple ID password in case we can briefly boot it to confirm.
Better to sell it broken or have it restored first?
Selling broken is often more profitable. A $180 screen replacement on an iPhone 13 worth $320 whole vs $240 broken nets you $60 vs $240 direct — wasted time and risk of finding more issues. SubSell buys directly, pays cash the same day, and holds the quoted price for 24 hours so you can think it over.